Terms and Conditions

What to know about capturing your Museum experience

We encourage visitors to capture their visit and share on social media.  Please be respectful of other visitors, staff and volunteers so as not to disrupt their experience or work. The Museum reserves the right, at its sole discretion, to withhold or withdraw permission to photograph on its premises.

By being in public spaces, visitors, volunteers and staff grant the Museum permission to use photographs and/or video recordings in which they may appear, for archival, documentary or promotional purposes.

What is allowed?

• Non-flash photography and video recording for personal/non-commercial use.
• Live-streaming video apps such as Instagram and Facebook Live are permitted, but must respect the privacy of other visitors, volunteers and staff. Staff are not be interviewed without prior approval.

What is not allowed?

• Use of flash.
• Photography and video of specific artifacts designated as no-photography.
• Tripods, drones, and professional equipment without prior approval.
• Unauthorized photoshoots/staged photography without prior approval.

Commercial and press photo requests

For photography of Museum artifacts and spaces for press use, or filming and videotaping projects and/or commercial use, please contact:

Nathaline Piedrahita-Budiman
External Relations
T: 902-425-7770 ext. 264
 

Media Release Policy

As a public institution, the Canadian Museum of Immigration at Pier 21 (the Museum) often uses photographic and electronic images and/or recordings of public events, ceremonies and other activities to advance the mandate of the Museum.

By visiting or being employed by the Canadian Museum of Immigration at Pier 21 and being present in public settings, you authorize the use and reproduction by the Museum, or anyone authorized by the Canadian Museum of Immigration at Pier 21, to any photographs, audio and/or video recordings taken while at the Museum, without compensation. All electronic or non-electronic negatives, positives and prints, and other digital files shall constitute Canadian Museum of Immigration property, solely and completely.

It is recommended that a media release form be signed by all individuals who will be photographed, audio and/or video recorded specifically for Museum marketing materials and media dissemination. If the subject is a minor under the age of 19, a form must be signed by the child’s parent or guardian and secured before any photography can take place.

Additional information

Questions or comments about the Canadian Museum of Immigration media release policy should be directed to: