Take Down Policy

The Museum makes every effort to ensure that it has appropriate rights to collect and provide access to content held within the permanent collection. Where possible, we secure rights to use works that are in copyright. In cases where the rights are unclear, we archive but do not provide public access to the work. For questions or comments, or to provide copyright information, please contact the Museum’s Collection Manager collections@pier21.ca or

With all communication regarding copyright ownership, please include:

1. A physical or electronic signature of the copyright owner. NOTE: If an agent is providing the notification, also include a statement that the agent is authorized to act on behalf of the owner.
2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the Museum to locate the material. Providing URLs in your communication is the best way to help us locate content quickly.

The Museum will respond to all correspondence within one business day. If we are not able to determine, within one business day, that we are permitted to use the work(s) in question, we will cease providing access to the work until or unless it can determine that such uses are permitted. The Museum may work with its general counsel to make determinations about appropriate use. Depending on these determinations, we may restrict access to the work(s) in question or remove it from the system. Removing the work(s) in question will result in the Museum ceasing to provide long-term preservation resources to the digitized content. Parties who wish to contest the Museum’s uses of specific works may, at their discretion, issue a take-down notice to the Museum’s Collection Manager. Please contact the Museum for further information.