Terms and Conditions

Media Release Policy

As a public institution, the Canadian Museum of Immigration at Pier 21 (the Museum) often uses photographic and electronic images and/or recordings of public events, ceremonies and other activities to advance the mandate of the Museum.

By visiting or being employed by the Canadian Museum of Immigration at Pier 21 and being present in public settings, you authorize the use and reproduction by the Museum, or anyone authorized by the Canadian Museum of Immigration at Pier 21, to any photographs, audio and/or video recordings taken while at the Museum, without compensation. All electronic or non-electronic negatives, positives and prints, and other digital files shall constitute Canadian Museum of Immigration property, solely and completely.

It is recommended that a media release form be signed by all individuals who will be photographed, audio and/or video recorded specifically for Museum marketing materials and media dissemination. If the subject is a minor under the age of 19, a form must be signed by the child’s parent or guardian and secured before any photography can take place.

Additional Information

Questions or comments about the Canadian Museum of Immigration media release policy should be directed to:

Jennifer Sutherland
Vice-President, Communications and Partnerships
Canadian Museum of Immigration at Pier 21
T: 902-425-7770 ext 289

Commenting and Online Participation Guidelines

The Canadian Museum of Immigration at Pier 21 invites you to comment on our blog posts and participate in our online community and virtual exhibits. The Museum is dedicated to maintaining a respectful online space for engaging, informative and cross-cultural conversations. When you submit your comments, tag or contribute to an online exhibit, you agree to our guidelines below. Our guidelines are enforced by system moderation tools and Museum staff.


Civility and respect for the topic and material presented, as well as the comments and submissions of others, is adhered to at all times. While everyone is encouraged to share their opinions, the opinions expressed must be respectful and constructively add to the conversation. The Museum reserves the right to determine which comments or contributions are spam, off-topic or offensive and will remove them. Comments containing profanity will also be removed.

The Museum does not tolerate comments or submissions which are disrespectful of cultures, beliefs or lifestyles. The Museum does not tolerate intentionally inflammatory language or concepts. These types of comments will be removed and if a user repeatedly posts these types of comments, they will be excluded from online participation.

Comments may be pre-moderated. Our moderators may read comments before they appear on our site. If that is the case, you will see your comment as pending approval. We try to approve comments as quickly as possible; although, wait times may vary.

Help us make this online space safe for everyone. If you see an abusive post, please use the “Report Abuse” button or send a report to moderators@pier21.ca immediately.

You must create an account and login to post comments, tag or contribute to our virtual exhibits. Your screen name cannot be changed once the account is created. Each screen name is associated with only one valid email address. The Museum will not use these email addresses in any way unless permission has been specifically requested and granted. The Museum will not share these email addresses with any third party.

To comment or participate, you must be 18-years old or older, or, if you are under the age of 18, you must have your parent consent on your behalf. If you leave a video recording have your parent visible in the video. 

The Canadian Museum of Immigration at Pier 21 is not responsible for the content of comments or submissions posted to www.pier21.ca or www.quai21.ca or any of its respective sub-domains and this content does not represent the views or opinions of the Museum.

By submitting any comment, text, scan, image, audio or video file, you guarantee that no copyright infringement has occurred, that you are the author of your own work or the proper permissions have been secured by you and copyright correctly attributed. If you believe your copyright has been violated on our websites, please inform us at moderators@pier21.ca

Comments and digital submissions become the property of the Canadian Museum of Immigration at Pier 21 and may be reused for other purposes in the future.

This policy is subject to change without notice.