Skip to the main content

Staying Safe

As we re-open to the public, we ask you to work with us to keep the Museum a safe space for yourself, for all visitors and for our staff. The Museum is closely following public health guidelines as outlined by the Nova Scotia Department of Health.

  • All visitors are required to wear a mask while visiting the Museum. Children under 2 are exempt, as well as children 2 to 4 when their caregiver can't get them to wear a mask. People with a valid medical reason for not wearing a mask are also exempt.
  • Directional signage throughout will guide visitors through the Museum in keeping with social distancing protocols.
  • Increased cleaning and disinfecting of shared spaces and high-touch surfaces and new capacity limits for all Museum spaces are in place.
  • Visitors should wash their hands or use hand sanitizer before and after a visit to the Museum. There are multiple hand sanitizer stations located throughout the Museum.
  • Please practice cough and sneeze etiquette and maintain social distancing of 6 feet or 2 metres from other people who are not part of your group.
  • Visitors should not enter the Museum if they feel unwell, have symptoms or have been in contact with someone who has symptoms of COVID-19. https://novascotia.ca/coronavirus/when-to-seek-help/


Updated Hours and Services

The Museum, Scotiabank Family History Centre and Gift Shop are open Tuesday to Sunday, 10:00 am to 5:00 pm with Tuesdays reserved for seniors, vulnerable groups along with their family members and caretakers.

The Library and Archives Canada (LAC) service desk is open Tuesday to Friday, 1 p.m. to 4 p.m. Please check the LAC website and follow their social media accounts for the latest news.

The Gateway Café is temporarily closed. A selection of drinks and snacks will be available from the Gift Shop. Please note the coatroom is closed at this time.

Self-guided Exploration

Group tours are temporarily reduced, visitors are encouraged to explore the galleries on their own and download the interactive Pier 21 app (Google), (Apple), to experience the national historic site. Interpretive staff will also be located throughout the exhibit spaces to answer questions. Bookend the experience with a visit to the museum’s Scotiabank Family History Centre, which will continue to offer expert genealogical research services while respecting health recommendations.

Outlines of footsteps trace a path through an exhibit.

Walk in the Footsteps

With lots of open space, the museum is well prepared to invite visitors back to walk in the footsteps of immigrants through the Pier 21 Story exhibition and explore 400 years of immigration history in the Canadian Immigration Story exhibition. Though some high-touch features like screens and hands-on displays will be temporarily unavailable, visitors can still expect to be immersed in all the ways people came to call Canada home. Follow the directional signage to help you navigate the exhibitions.