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Staying Safe

The Museum continues to make the health and safety of our visitors and staff a top priority. We’re closely following public health guidelines and ask that all visitors make themselves aware of the below prior to visiting:

  • Beginning October 4, 2021, proof of full vaccination is required to access the Museum for all those 12 and older. Proof of vaccination is official documents (print or digital – screenshots are acceptable) received from the province, territory or country where vaccines were received. In Nova Scotia, full vaccination is considered 14 days after receiving 2 doses of a COVID-19 vaccine accepted by the Government of Canada (this includes 1 dose of Janssen/Johnson & Johnson COVID-19 vaccine or a complete series of a COVID-19 vaccine authorized by the World Health Organization). Government issued photo ID is required alongside proof of vaccination for those 12 and older. For more information visit,
  • Visitors aged 2 and up are required to wear a mask for the duration of their stay at the Museum unless actively eating or drinking. Visitors aged 2 – 4 are exempt from wearing a mask if their caregiver cannot get them to.
  • Increased cleaning and disinfecting of high-touch surfaces continues.
  • We ask that you do not visit the Museum if feeling unwell, have symptoms or have been in contact with someone who has symptoms of COVID-19.

Updated Hours and Services

The Museum, Scotiabank Family History Centre and Gift Shop are open Wednesday to Sunday, 10:00 a.m. to 5:00 p.m.

The Library and Archives Canada (LAC) service desk is open from Wednesday to Friday, 1 p.m. to 4 p.m. Please check the LAC website and follow LAC's social media accounts for the latest news.

The Gateway Café is temporarily closed. A selection of drinks and snacks will be available from the Gift Shop.

Tours and Self-guided Exploration

We have reduced the number of tours in a day and ask that visitors sign up for the tour when they purchase their ticket. Visitors can also explore the galleries on their own and download the interactive Pier 21 app (Google), (Apple), to experience the national historic site. Interpretive staff will also be located throughout the exhibit spaces to answer questions. Bookend the experience with a visit to the museum’s Scotiabank Family History Centre, which will continue to offer expert genealogical research services while respecting health recommendations.

Outlines of footsteps trace a path through an exhibit.

Walk in the Footsteps

With lots of open space, the museum is well prepared to invite visitors back to walk in the footsteps of immigrants through the Pier 21 Story exhibition and explore 400 years of immigration history in the Canadian Immigration Story exhibition. Though some high-touch features like screens and hands-on displays will be temporarily unavailable, visitors can still expect to be immersed in all the ways people came to call Canada home. Follow the directional signage to help you navigate the exhibitions.